![]() Since October 2022, there are no longer COVID-19 related restrictions in place for travel to Canada. The information is stored privately and securely on a Government of Canada server. This feature now allows you to save only your travel document information (passport number etc.) for future use. create a new account using a different email address.wait 24 hours from the time you first created the account and start over.If you did not complete the account activate step by entering the verification code and it has been less than 24 hours since creating your account, you can:.If it has been more than 24 hours since creating the account, you can start over at Step 1 to create your account using your email address.Note for resetting the password on unverified accounts: If you never completed the account activation step by entering the verification code within the first 24 hours of creating the account, the account no longer exists and you will not receive an email. If you miss this timeframe, open ArriveCAN and click "Forgot password?" to start over. You must follow the instructions in the email within 24 hours of receiving it. Use the code from the last email sent to you.Check your spam, junk or promotions folder.Make sure the email address is properly formatted. ![]() Make sure you're using the same email address you used to create your account.You didn't receive your password reset email If an account exists for the email address you enter, ArriveCAN will send you a verification code you can use to set a new password. Make sure you enter the same email address you used to create your account. If you forget your password, select "Forgot password?" below the sign in button. The same email and password may be used to sign in to the mobile app or ArriveCAN online. Once you successfully enter your code, your account is activated. Select "Send me a verification code" and enter the code from the latest email once it arrives. You will receive a pop up message saying that your account exists but hasn't been verified. If the error message persists, try signing in again with the email and password you created. ![]() If you get an error message after entering your verification code, make sure that you didn't add any extra characters or spaces when you copied the 6-digit code from the email. Select "Resend code." Previous codes will no longer work. If you have not left the "Activate your account" screen in ArriveCAN, you can request a new verification code. If you do, you will need to restart the activation process. Wait for a while before requesting a new code.ĭo not close the app while on the "Activate your account" screen. There may be a brief delay before you receive the code. ( ) ? " ! # %
0 Comments
Leave a Reply. |